How to confirm you are talking to the decision maker without insulting anyone


When you call on a prospect, you want to know if you’re talking to the decision maker, but don't want to insult the person you’re talking to. Here is a tip that works well. Ask the person you’re talking to about their “decision process”. The open-ended question kills two birds with one stone. You confirm who makes the decision and how it’s made! For more conversations that lead to business, see the one-hour training video “Say This – Not That” at




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