Say This - Not That

  • The power of language in sales and negotiations
  • The vocabulary of successful commercial agents
  • The words and phrases to get people to business
  • Million dollar responses to objections
  • Words to avoid, even remove from your vocabulary
  • Cool tool to keep conversations on track
  • Powerful questions to determine prospect motivation level
  • Effective way to discuss value and pricing with sellers
  • Words that encourage written negotiations, improving results
  • Get counter offers accepted by discussing them properly
  • Discussions and responses that keep prospects motivated
  • Communication enticing people to be receptive to counters
  • Discussions to get prospects to ask how they can work with you
  • Two lines so prospects know you're the right agent immediately
  • Example opening statements to power calls to prospects
  • Number one question you should never ask a property owner
  • How to improve cooperation & compensation from agents
  • Best method to discuss with a buyer or tenant to pay your fee
  • How to ask if you are talking to the decision maker, that does not insult

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